ADDRESS
Arras, Albert,
Ypres, Normandy
CONTACT
e: info@battlefieldsbycar.com
f: 0701 424 1418
“Very, very good - thanks a lot to
Carl and Keith, two very good
and knowledgeable guides who
are very personable. Fantastic
group of people - looking
forward to our next trip in
another area.”
- John
BATTLEFIELDSBYCAR
FULL TERMS AND CONDITIONS
Issue April 2020
1.
BattlefieldsbyCar is a trading name of Battlefields Group
Limited (Registered in England and Wales - Reg OC398338)
and all agreements entered into are done so, between the
you the customer and BattlefieldsbyCar, on that basis
2.
Any agreement entered into between the customer and
BattlefieldsbyCar will be governed by English Law and both
parties submit to the jurisdiction of the English Courts
3.
Your booking is binding on receipt of the booking form,
received electronically, with electronic confirmation provided
to you by BattlefieldsbyCar.
4.
The customer making the booking accepts full responsibility
for paying for all persons named on the booking and any
inaccuracies are deemed to be your responsibility.
5.
BattlefieldsbyCar reserve the right not to proceed with any
booking at any time.
6.
BattlefieldsbyCar will only use your details for their own
purposes and the administration of your Tour.
BattlefieldsbyCar will not share your details with any third
party, unless legally obliged to do so.
7.
No booking can be accepted unless accompanied by a
deposit as stated on the booking form. Payment of the
outstanding balance is a minimum of 30 days before the
start date of the Tour.
8.
If the final balance is not made by the due date
BattlefieldsbyCar reserves the right to treat your booking as
cancelled. Please note all deposits are non refundable
9.
If you wish to cancel your Tour after your booking has been
confirmed, you must inform BattlefieldsbyCar in writing as
soon as possible, electronically or otherwise. The date of
cancellation is treated as the date it is received in writing.
BattlefieldsbyCar reserves the right to charge you a
cancellation fee, as outlined in item 10.
10.
The basis of any refund following a cancellation on your part
after balance has been paid (balance is payable 8 weeks
before tour date), will be that:
a.
Deposit - Non refundable
c.
Between 8 weeks and 4 weeks before the start date of the
Tour - 50% refund of balance
d.
Less than 4 weeks before the start date of the Tour - 0%
refund of balance
11.
No refunds for cancellations made on or after departure
date can be given. You may be able to claim under the terms
of your travel insurance and you should apply to them
directly.
12.
The customer making the booking accepts full responsibility
to undertake that adequate vehicle insurance is in place for
European travel and that personal travel insurance is held by
all members named in the agreement. It is highly
recommended that all members named in that agreement
are in possession of a European Health Insurance Card (EHIC
- previously E111), and that vehicles, passengers and
contents are covered by a comprehensive recovery and
repatriation policy in case of breakdown.
13.
The customer making the booking accepts full responsibility
to undertake that all members named in the agreement
meet all Visa and Passport requirements for the countries
visited with a BattlefieldsbyCar Tour. BattlefieldsbyCar
accepts no responsibility if you or a member named in your
agreement are delayed or cannot travel because you have
not complied with any such Passport or Visa requirement.
We are not liable for any cost incurred by you failing to meet
these legal requirements. No refund or payments of any
costs will be made under these circumstances.
14.
Failure on your part to join the Tour at the agreed time and
place will be considered by BattlefieldsbyCar as a
cancellation. No refund or payments of any costs will be
made under these circumstances. If, for whatever reason,
you are unable to meet us at the agreed time we do our best
to meet you at an alternative time & location so that you can
join the tour
15.
During the Tour that you have booked you will visit
Cemeteries and Memorials that are held in reverence by
many. Should BattlefieldsbyCar consider that the behaviour
or demeanour of you or a member named in your
agreement is unacceptable, upsetting or offensive, to other
members of the Tour, or the Public, you will be asked to
leave the Tour and will take no further part in the Tour. No
refund or payments of any costs will be made under these
circumstances.
16.
During the Tour that you have booked you will be required
to comply with all the prevailing legislation governing road
laws at the time of the Tour. If BattlefieldsbyCar consider
that your driving is dangerous, unacceptable or annoying to
other members of the Tour, or the Public, you will be asked
to leave the Tour and will take no further part in the Tour. No
refund or payments of any costs will be made under these
circumstances.
17.
The customer making the booking accepts full responsibility
to undertake that at any point in the Tour, if requested to do
so according to legislation governing road laws at the time of
the Tour, the driver of the vehicle must be able to provide
full documentation relating to the legal status of the vehicle
and their permission to drive that vehicle.
18.
The payment of any fines or costs relating to a contravention
of legislation governing road laws at the time of the Tour are
the responsibility of the driver.
19.
The customer making the booking accepts full responsibility
for their own and their passengers’ safety. BattlefieldsbyCar
cannot be held responsible for any loss, damage, accident or
injury caused while partaking in a Tour
20.
BattlefieldsbyCar will make every effort to undertake special
arrangements only as far as practicable and only based on
information provided by you at the time of booking.
21.
It is unlikely that BattlefieldsbyCar will have to change Tour
details during the running of the Tour, but sometimes
changes are unavoidable. Any changes deemed necessary
by BattlefieldsbyCar will be made at our discretion for
administrative reasons or in the overall interests of the Tour.
Should you choose not to accept these changes you are at
liberty to leave the Tour, which will be considered by
BattlefieldsbyCar as a cancellation. No refund or payments
of any costs will be made under these circumstances.
22.
As defined under English Law any Force Majeure will
indemnify BattlefiedsbyCar from all forms of refund,
payment or compensation if BattlefieldsbyCar cancel or
change your Tour due to circumstances beyond our control
and that could not have been foreseen or avoided
23.
Rarely, BattlefieldsbyCar may consider that the number of
bookings received does not meet the minimum required to
operate the Tour outlined in your agreement. Under these
circumstances BattlefieldsbyCar will inform you of the
cancellation, using the details provided by you at the time of
booking, and offer you an alternative Tour or a full refund.
24.
BattlefieldsbyCar takes the safety and welfare of its
customers very seriously. While driving and visiting the
battlefields “duds” are often encountered. These shells,
grenades, mortars and bullets are live ordnance. Such items
still retain the ability to seriously maim and kill should they
detonate. As such these items must be left untouched. Any
member of the tour that collects or retrieves these items will
be considered to have acted in a manner that has
endangered the entire tour. Should this occur you and your
party will be asked to leave the Tour and will take no further
part in the Tour. No refund or payments of any costs will be
made under these circumstances.